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Submit a Help Desk Ticket

A valid VIDE account is required.

When you submit a ticket, you will receive:

• A unique ticket number to track your request
• Automatic assignment to the appropriate technician
• Email updates as your ticket progresses
• A complete history of all your support requests

Submitting a Help Desk ticket is the fastest and most efficient way to receive support and helps us respond to your request as quickly as possible.

Need Immediate Assistance?

St. Croix (STX)
☎ 340-773-1095 ext. 7500

St. Thomas / St. John (STT/STJ)
☎ 340-774-0100 ext. 8124